Information for International Clients – Medical Tourism Malaysia

  • Introduction

    Cosmetic Surgery in Malaysia

    Malaysia is a truly beautiful country with equally beautiful and hospitable people. Our medical centre has worked hard to ensure you experience the very best of Malaysia and world class medical care at our specialist integrated beauty medical centre in central Kuala Lumpur. Take the time to read through our guide to cosmetic treatments in Malaysia to help you make the right choices for your preferred cosmetic surgery treatments.

    MEDICAL TOURISM

    Medical tourism is essentially going abroad for medical treatment in countries that can offer high standards of medical care at lower costs, with no waiting lists. This can be for a surgery or dental treatment and is becoming increasingly popular for people undergoing cosmetic surgery to combine a holiday with a lower cost surgery.

    Expensive private dental treatments and cosmetic surgery is driving people to explore treatments abroad. Although many, in fact – millions – have already had health care abroad, this trend continues to increase year on year over the last 10 years. There are some important questions for those considering treatment need to ask:

    KEEP IN MIND

    – What are the qualifications that my surgeon or dentist have?
    – Is the plastic surgeon registered and licensed to be a plastic surgeon and not a general surgeon posing as a plastic surgeon?
    – What are the conditions of the hospital like?
    – What questions should I ask about my preferred treatment?
    – Am I allowed to say no, even after I have agreed to go ahead with a treatment or surgery?

    We hope to help you understand the answers to these questions and use our own experience to best advise you through the process of having a cosmetic surgery or dental treatment in Malaysia at Beverly Wilshire Medical Centre and Beverly Wilshire Dental Specialist Centre.


  • About Me

    Am I a suitable candidate?

    What type of medical tourist will you be? Is this your first medical procedure, your first time away from home, or are you having more than 1 procedure? Then, perhaps you should consider bringing a support person.

    If you want to recover in privacy and are having a single procedure then you may prefer to travel alone. However you decide to travel, you will recover away from chores, responsibilities, and questions. Rest, recover and recuperate in tropical paradise…

    MALAYSIA TRULY ASIA

    Many countries in Asia have been treating people from abroad for cosmetic surgery for years. Malaysia has been serving medical tourists for many years. Malaysia is one of the best medical package destinations, offering arguably the best quality healthcare with competitively priced treatments by licensed plastic surgeons, excellent service in a modern vibrant city.

    BEFORE YOU GO…

    Invest some time in researching treatment in Malaysia and finding out more about the country. If possible talk to people that have had surgery abroad and find out what their expectations were and what were their outcomes. Read articles and be aware of the pros and cons of having surgery aboard.

    TIPS FOR TREATMENT ABROAD:

    – Do Your Homework
    – Research the procedure, the benefits and the risks.
    – Have Realistic Expectations Ask your plastic surgeon about the benefits and risks of your surgery; discuss your expectations and understand side effects and recovery time. Allow time to plan your surgery and recovery period.
    – Be Informed Talk to patients who have had your procedure so you know what to expect.
    – Ask Questions Consult with your plastic surgeon and discuss your full medical history to determine the most appropriate treatment.
    – Choose the right surgeon

    SAVING THOUSANDS…

    With the great prices and excellent exchange rates, you will save thousands from your surgery compared to at home. Typically procedures are around 50% of the price that you will be quoted at home, and for 2 or more procedures, savings can be up to 70%.

    You can take full advantage of affordable, highly quality medical care abroad, whilst combining it with a tropical, cultural, relaxing retreat. Malaysia has some of the most picturesque scenery in the world and is world famous for its endearing beauty.

  • 1st Steps and Your Treatment

    Be sure this is your decision and no one else’s. You are the only one who can decide. Know that you are able to voice any doubts and should not feel pushed in to a treatment.

    Find out exactly what is the best treatment/s and what techniques or methods the surgeons will use. You should have a very good idea of these procedures before you commit yourself to traveling to Malaysia.

    ____________________________________

    Decide how much time you can be away for and discuss this with your surgeon to make sure you have ample time for recovery, before flying home again.

    If you would like more support during your recovery, try to come with some one you are close too.

    Be flexible if there is a complication you may need to consider your family and work commitments, if you need to stay longer than initially expected. This is rare, but should be considered.

    Remain focused on giving yourself the best recovery possible. Healthcare and service is the number one priority before travelling to a destination just for a holiday.

    Do not be afraid to ask questions and be aware of the risks involved in your treatment. Ask your surgeon any concerns you may have.

    Essentially, the bottom line is to be 100% confident with the cosmetic procedure, medical centre, and surgeon you have chosen. If any time you feel that the people you are dealing with are not sympathetic or impatient with your questioning take this as signal that perhaps you might not be with the right provider. Remember it is your right to establish if you want to have a surgery or treatment and you are under no obligation to go through with a procedure.

    Beverly Wilshire Medical Centre has a good reputation to give you advice to help make an informed decision, including the right choice of a surgeon and also to understand the risks and arranging your itinerary and providing clear assessments and costs.

    Although the hospital can help you with travel plans, do not expect the surgeons to help you with individual travel plans as they will not be adept at organizing your logistics. So if you want to take some of the headache out of coordinating your accommodation, transfers, surgery and aftercare, then you would be talk to our team who can arrange this for you or make recommendations of where to stay and which hotels are most suitable for your recovery.

    It’s perfectly normal to be anxious prior to a major surgery or treatment, cosmetic or dental, whether at home or abroad. So it is important that you feel 100% safe and secure with your chosen destination for treatment.

    Do your research and feel confident before you book that you are going to be in good hands.

  • Cost Factors

    Ensure your finances are in order before you leave. If you are paying on card be sure your bank knows you are going abroad and give them the dates you will be in Malaysia. We advise you don’t take risks with debit cards, ideally take a Credit Card so you are covered if your cards are cloned or stolen. It is also not a good idea to carry large sums of cash. The safest way to make an electronic transfer to the medical centre before you leave.

    Bank transfers for local patients can be made to the bank account details below.

    Bank Name : CIMB Bank Berhad
    Account Name : Beverly Wilshire Medical Centre Sdn Bhd
    Account No : 8000818640
    Swift Code: CIBBMYKL
    Branches: CIMB Bank Menara Binjai, Ground Floor, Menara Binjai, No. 2, Jalan Binjai, 50450 Kuala Lumpur, Wilayah Persekutuan.

    Australian clients can make telegraphic transfers in Malaysian Ringgits through Ozforex or a local bank. New Zealand clients can go to NZforex or a local bank.

    Most clients find that the transfer rates with Forex are more economical.

    Please email your payment receipt 3 weeks before your scheduled surgery date to enquiries@beverlywilshiremedical.com


    Learn more about Mac Credit and OzForex:

    mac  ozforex

     

    Weighing up the costs

    How can the Hospital charge less for the same quality surgery?

    Living costs in Malaysia are a fraction of the cost compared to other western countries. Staff are paid local salaries and therefore the only items that cost the same are the drugs and consumables at the Medical Centre. This is the basis for the surgery costing up to 70% less.

    Malaysia is not expensive!

    4 & 5 Star Hotels in Kuala Lumpur or KL start from just US$150 room a day. The same standard of hotels in Thailand and Singapore will cost double even up to US$ 240 per night.

    AirAsia offer super low deals on flights to Malaysia. The national airline – Malaysian Airlines (MAS) – has regular direct flights from the UK, Australia and New Zealand.

    Shopping Kuala Lumpur offers fantastic value with sales offering up to 70% to 80% off at department stores and many of the luxury malls like Pavilion, Suria KLCC and Mid Valley Mega Mall. Peak sales are during local festivals times like Chinese New Year and Hari Raya especially.

    China town offers amazing local delights and cafes like the Peter Hoe shop, hidden above the popular stationary store, a real oasis, if you can find it – stock up on stylish home ware pieces or presents for friends and family at home. Not to mention amazing home made quiche and lovely salads for lunch.

    Further along JalanTun H S Lee Rills steak house and warehouse gallery in China town is a trendy café and gallery for a coffee and break from the hustle and bustle of china town market in Petaling Street.

  • Your Surgeon/Dentist

    Finding the right surgeon can be baffling, if you are not sure where to start, don’t worry we can help you. Although there are many qualified physicians practicing all over the world in excellent facilities, it can be difficult to verify physician training, or the standards of medical facilities and equipment. It is paramount that your surgeon is properly qualified and accredited for cosmetic surgery or dentistry to be practicing in Malaysia.

    YOUR PLASTIC SURGEON SHOULD:

    – Answer all of your questions thoroughly and clearly.
    – Ask about your thoughts to recommended treatment.
    – Offer alternatives, where appropriate, without pressuring you to consider unneeded or additional procedures.
    – Welcome questions about your procedure and his or her professional qualifications, experience, costs and payment policies.
    – Make clear the risks of surgery and possible outcomes.
    – Give you information about the procedure you want.
    – Leave the final decision to you.

  • Your Medical Centre

    At our medical centre we provide you with the very good nursing care to ensure your post op recovery is as comfortable as possible.

     

    Usually the country’s government holds the registration of private sector hospitals. The Ministry of Health in Malaysia along with the country’s Medical Council and/or associations, are also responsible for the registration of doctors.

    The Medical Council of Malaysia takes extreme care and precautions on providing registration to the medical community.

    The surgeons in Malaysia have at least 3 times more surgical experience than any other surgeons in the West. This is generally attributed to the stringent laws on surgeons of the west on the number of surgery that can perform in a year. Whereas the laws governing health care in Asian countries are more privatized and the competition to give the best quality health service to people at its height.

    SOME KEY FACTS ABOUT OUR CENTRE:

    • Will the operation take place in a private hospital?
      Beverly Wilshire is a private medical centre registered with the Ministry of Health Malaysia.
    • Do you use an outpatient clinic or a hospital?
      We provide facilities to be warded in our luxury suite or day care for minor surgeries
    • Do you have an intensive care unit in case of emergency?
      We have 2 dedicated high dependency unit (HDU).
    • What are the post operative infection rates?
      Our post op infection rate has been zero.

    LANGUAGE

    – English is widely spoken in Malaysia. The national language is Bahasa Malaysia, which translate to Malaysia Language (Malay). Since Malaysia is so diverse, there are also many other languages (Asian) and dialects spoken, with English being used fairly prevalently. Hokkien, Cantonese, Hakka, Teochew and Hainanese are the main Chinese dialects with Tamil, Telegu, Malayalam, Punjabi, Hindi, Gujerati and Urdu being the common India languages.
    – Our surgeons and anaesthetists, ward doctors are fluent in English and many have worked abroad and are very used to international clients.
    – Malaysian staff at the hospital, the front desk staff and nurses do speak and understand English, but may struggle with foreign accents – so be patient and speak slowly, try to use simpler English, if you feel you are not being understood. If you do need assistance at any time at the medical centre, you can contact our customer relations officers on the 9th floor services.
    – If you do need assistance at any time at the medical centre, you can contact our customer relations officers on the 9th floor.

  • What To Ask?

    What to expect during your consultation

    For our clients coming from aboard, we email a review for the client following a medical questionnaire and decide on the best treatments. Here the client also has good opportunity to learn about anything the surgeon requires you to do beforehand, such as lose weight or other recommendations prior to surgery related to smoking or medications.

    Pictures give an indication of the procedure area, but can’t always show exactly what may be required, so be prepared for the likelihood of additional or fewer treatments for combined surgeries at the face to face consultation with the surgeon. Also if the medical centre suspects you have not been truthful about your medical history, they may also decline your surgery booking.

    Ideally, you should plan your surgery a least a month in advance to in sure you have time to plan and follow any medical advice from the surgeon.

    After the initial enquiry phone call or email has been made, and a formal quote for treatment received, the next step is the consultation process when you arrive in Malaysia, to allow the client and surgeon make their final recommendations for procedure(s) requested. The medical centre will also issue their terms and conditions for your procedure, which you should be clear about, in order to know what is and is not included in their packages.

    The success and safety of your procedure depends very much on your complete candidness during your consultation. You’ll be asked a number of questions about your health, desires and lifestyle.

    BE PREPARED TO DISCUSS :

    – Why you want the surgery, your expectations and desired outcome
    – Medical conditions, drug allergies and medical treatments
    – Use of current medications, vitamins, herbal supplements, alcohol, tobacco and drugs
    – Previous surgeries
    – Family history

    YOUR SURGEON MAY ALSO :

    – Evaluate your general health status and any pre-existing health conditions or risk factors
    – Examine you, and may take detailed measurements of your size and shape, skin quality, specific to your request of procedure
    – Take photographs for your medical record, before and after
    – Discuss your options and recommend a course of treatment
    – Discuss likely outcomes of surgery and any risks or potential complications
    – Discuss the use of anaesthesia during your surgery

  • Setting Your Expectations

    All surgeries carry risk and there are no guarantees regarding the results of any procedure. This is also the case for cosmetic surgery; medicine is as much of an art as it is a science. That has the added factor that a person’s perception about their desired goals could be very different from the attainable goal. This is why it is so important for you to ask questions and match your expectations with the surgeons and to be open and honest with them.

    IMPROVING YOUR SELF-IMAGE WITH PLASTIC SURGERY…

    Each of us has a “self-image,” a perception of how we believe we look to others. People who are happy with their self-image are more likely to be self-confident, effective in work and social situations, and comfortable in their relationships. Those who are dissatisfied tend to be self-conscious, inhibited, and less effective in activities.

    Plastic surgery whether cosmetic or reconstructive – encourages and promotes a strong, positive self-image. Even a small change on the outside can create an extraordinary change on the inside, allowing an individual’s self-confidence to flourish. Because the changes resulting from plastic surgery are often dramatic and permanent, it’s important that you have a clear understanding of how surgery might make you feel long before a procedure is scheduled.

    APPROPRIATE CANDIDATES FOR SURGERY

    If you are considering plastic surgery, you must be honest with yourself.

    Exactly why do you want surgery?
    And, what are your goals for surgery-what do you expect plastic surgery to do for you? There are two categories of patients who are good candidates for surgery.

    1. Patients with a strong self-image, who are bothered by a physical characteristic that they’d like to improve or change. After surgery, these patients feel good about the results and maintain a positive image about them.
    2. Patients who have a physical defect or cosmetic flaw that has diminished their self-esteem over time. These patients may adjust rather slowly after surgery, as rebuilding confidence takes time. However, as they adjust, these patients’ self-image is strengthened, sometimes dramatically.

    It’s important to remember that plastic surgery can create both physical changes and changes in self-esteem.If you are seeking surgery with the hope of influencing a change in someone other than yourself, you might end up disappointed.It’s possible that friends and loved ones will respond positively to your change in appearance and self-confidence, however understand and accept that plastic surgery will not cause dramatic changes in people other than you.

    INAPPROPRIATE CANDIDATES FOR SURGERY

    Not everyone is an appropriate candidate for plastic surgery, despite physical indications which are ideal for any given procedure.

    Experienced plastic surgeons can usually identify troubled patients during a consultation. Sometimes, plastic surgeons will decline to operate on these individuals. Other times, they may recommend psychological counseling to ensure that the patient’s desire for an appearance change isn’t part of an emotional problem that no amount of surgery can fix. If your plastic surgeon recommends counseling for you, feel free to ask your surgeon how he or she expects the sessions to help you.

    1. Patients in crisis, such as those who are going through divorce, the death of a spouse, or the loss of a job. These patients may be seeking to achieve goals that cannot be obtained through an appearance change-goals that relate to overcoming crisis through an unrelated change in appearance is not the solution. Rather, a patient must first work through the crisis.
    2. Patients with unrealistic expectations, such as those who insist on having a celebrity’s nose, with the hope that they may acquire a celebrity lifestyle; patients who want to be restored to their original “perfection” following a severe accident or a serious illness; or patients who wish to find the youth of many decades past.
    3. Impossible-to-please patients, such as individuals who consult with surgeon after surgeon, seeking the answers they want to hear. These patients hope for a cure to a problem which is not primarily, or not at all physical.
    4. Patients who are obsessed with a very minor defect, and may believe that once their defect is fixed, life will be perfect. Born perfectionists may be suitable candidates for surgery, as long as they are realistic enough to understand that surgical results may not precisely match their goals.
    5. Patients who have a mental illness, and exhibit delusional or paranoid behaviour, may also be poor candidates for surgery. Surgery may be appropriate in these cases if it is determined that the patient’s goals for surgery are not related to the psychosis. In these cases, a plastic surgeon may work closely with the patient’s psychiatrist.

    GETTING THE SUPPORT YOU NEED

    It’s essential to have someone to help you, both physical and emotionally, during your recovery period. Even the most independent patient needs some emotional support after surgery. Remember, during the first week of recovery, you’ll have days when you’ll feel depressed and look swollen, bruised, and rather unpleasant. Be sure to select a support person who will be just that–supportive.

    COPING WITH POST-OPERATIVE DEPRESSION

    After surgery, most patients experience mild feelings of unhappiness. However, for an unlucky few, post-operative depression may be more severe. Post-surgery let downs usually set in about three days after surgery-at a point when you may be regaining some of your physical stamina, but your post-operative appearance has not yet begun to improve. In fact, some plastic surgeons call this condition “the Third-Day Blues.” It may last anywhere from a few days to several weeks. This emotional let down may be caused by stress, exhaustion, metabolic changes, or the frustration of waiting for results to appear.

    Depression may be especially stressful for patients undergoing staged procedures, who must cope with an unfinished “interval image” until the final stage of surgery is complete. Patients who are most vulnerable to depression are those who have a history of depression, or who were already somewhat depressed before surgery.

    Knowing what to expect in the post-operative period may help you cope better in the days following surgery. It’s helpful to remember that the depression usually lifts naturally within about a week. Brisk walks, light social activity, and small outings may help you shake the blues faster.

    HANDLING THE CRITICS

    Although cosmetic surgery is now much more socially acceptable be prepared for some surprised or disapproving glances from family or friends. You should be content with your surgery and how it makes you feel and look, always keep in mind if you are happy with the results then the procure was a success and be ready to answer why you did the surgery something like ‘I have done this for myself and I’m happy with the results’.

    [Source: www.plasticsurgeons.org]

  • The DON'TS

    So What Are The DON’Ts?

    – Don’t choose a country based solely on its tourist merits, without fully checking the reputation of the surgeons, dentists, clinics or medical centre
    – Don’t arrive in Malaysia expecting to be able to have a surgery. Usually there is a minimum of a month required in-between the initial review and surgery date, to allow time to stop medications and make lifestyle changes, like stop smoking for 2 months leading up to your procedure and for 2 months afterwards.
    – Don’t book a flight back too soon or on the day of discharge. You will need a week to 10 days for single procedures and up to 3 to 4 weeks stay for multiple procedures. Always follow your surgeon’s instructions and give your self time to recover.

  • Getting Ready for Your Treatment in Malaysia

    – Check that you have a valid passport. A minimum of 6 months validity is a prerequisite.
    – Check whether you will need a visa to visit the country, how long this lasts and whether you can get it upon arrival or if it should be pre-arranged. Malaysia provides most countries with a month (30 days) tourist visa on arrival and this visa is normally sufficient for your surgery and recovery period. Check www.imi.gov.my for your county’s visa requirements. The UK, New Zealand, Australia, America and most European countries are all valid for the FREE 30 day entry into Malaysia.
    – Make sure you take photocopies of your passport, visa and other documentation and keep them separate to your hand luggage and leave details of where you are going with someone at home.
    – Don’t forget to take the contact details of your next of kin who can be contacted in case of emergency.
    – Familiarize yourself with the culture and customs in Malaysia. Find out some of the local customs, religions and etiquettes, for example Malaysia is a Muslim country if visiting a mosque make sure you are wear long sleeved tops and covered legs.
    – It’s a good idea to purchase some local currency Malaysian Ringgit in advance and take either traveler’s cheques or credit cards, which can be used to withdraw money from local ATMs. Always inform your bank you are going abroad.
    – You should also consider personal safety, check the Foreign Office website for any risks that you should be made aware of or will need necessary vaccinations.
    – With major operations plan recreational activities such as diving, surfing, hiking, or taking a road trip before the procedure because time to relax and recover will be needed afterwards. It will be possible for you to make short trips to Penang Island or the south of Malaysia to Melacca, after your surgery, but depending on your treatment you will not be able to sun bathe or swim. Always inform your surgeon at the post operative checks, if you are planning to go on a trip and take their advice before going anywhere.

    USEFUL RESOURCES:

    Malaysia Tourism
    Kuala Lumpur International Airport

    INTERNATIONAL AIRLINES

    Air Asia
    Air Astana
    Air Bagan
    Air China
    Air India Express
    Air Koryo
    Air Mauritius
    Air Niugini
    Air Zimbabwe
    Bangkok Airways (PG)
    Biman Bangladesh
    Cargolux
    Cathay Pacific
    Cebu Pacific
    China Airlines
    China Eastern
    China Southern
    Egypt Air
    Emirates Airlines
    Etihad Airways
    Eva Airways
    FireFly
    Garuda Indonesia
    Gulf Air
    Iran Air
    Japan Airlines
    Malaysian Airlines MAS
    Singapore Airlines

  • Help and Advice

    If Something Goes Wrong

     

    All operations carry a risk even though, it is hoped and the majority of all medical, dental, or cosmetic procedures will go to plan, it is wise to exercise some caution.

    Plan the recovery period properly and try to anticipate any possible complications. Allow some flexibility to your schedule – just in case. Know what to expect from the guide you have researched about your procedure and do not be afraid to ask the doctor any concerns and explain what is normal and what is not for the days following the surgery.

    After an operation, occasionally complications may arise but postoperative problems will be treated during a patient’s stay in the medical centre.

    Depending on the procedure you may consider having your own follow up care with your local GP, if you do, it is important that:

    1. You have a good and reliable GP in place and
    2. You tell your GP that you are going abroad for treatment.

    Please contact Beverly Wilshire Medical Centre for any post operative questions that you may have. They are able to contact the surgeon again, should you have any apprehensions, just to make sure that healing is successful and to ensure any concerns are addressed.

    It is important to clarify what is in place in terms of complications and risks of infection before going ahead with the procedure as policies vary between providers. If infections or other problems do occur once back home you should get in touch with the surgeon, and follow their instructions.

Information for International Clients

  • Introduction

    Cosmetic Surgery in Malaysia

    Malaysia is a truly beautiful country with equally beautiful and hospitable people. Our medical centre has worked hard to ensure you experience the very best of Malaysia and world class medical care at our specialist integrated beauty medical centre in central Kuala Lumpur. Take the time to read through our guide to cosmetic treatments in Malaysia to help you make the right choices for your preferred cosmetic surgery treatments.

    MEDICAL TOURISM

    Medical tourism is essentially going abroad for medical treatment in countries that can offer high standards of medical care at lower costs, with no waiting lists. This can be for a surgery or dental treatment and is becoming increasingly popular for people undergoing cosmetic surgery to combine a holiday with a lower cost surgery.

    Expensive private dental treatments and cosmetic surgery is driving people to explore treatments abroad. Although many, in fact – millions – have already had health care abroad, this trend continues to increase year on year over the last 10 years. There are some important questions for those considering treatment need to ask:

    KEEP IN MIND

    – What are the qualifications that my surgeon or dentist have?
    – Is the plastic surgeon registered and licensed to be a plastic surgeon and not a general surgeon posing as a plastic surgeon?
    – What are the conditions of the hospital like?
    – What questions should I ask about my preferred treatment?
    – Am I allowed to say no, even after I have agreed to go ahead with a treatment or surgery?

    We hope to help you understand the answers to these questions and use our own experience to best advise you through the process of having a cosmetic surgery or dental treatment in Malaysia at Beverly Wilshire Medical Centre and Beverly Wilshire Dental Specialist Centre.


  • About Me

    Am I a suitable candidate?

    What type of medical tourist will you be? Is this your first medical procedure, your first time away from home, or are you having more than 1 procedure? Then, perhaps you should consider bringing a support person.

    If you want to recover in privacy and are having a single procedure then you may prefer to travel alone. However you decide to travel, you will recover away from chores, responsibilities, and questions. Rest, recover and recuperate in tropical paradise…

    MALAYSIA TRULY ASIA

    Many countries in Asia have been treating people from abroad for cosmetic surgery for years. Malaysia has been serving medical tourists for many years. Malaysia is one of the best medical package destinations, offering arguably the best quality healthcare with competitively priced treatments by licensed plastic surgeons, excellent service in a modern vibrant city.

    BEFORE YOU GO…

    Invest some time in researching treatment in Malaysia and finding out more about the country. If possible talk to people that have had surgery abroad and find out what their expectations were and what were their outcomes. Read articles and be aware of the pros and cons of having surgery aboard.

    TIPS FOR TREATMENT ABROAD:

    – Do Your Homework
    – Research the procedure, the benefits and the risks.
    – Have Realistic Expectations Ask your plastic surgeon about the benefits and risks of your surgery; discuss your expectations and understand side effects and recovery time. Allow time to plan your surgery and recovery period.
    – Be Informed Talk to patients who have had your procedure so you know what to expect.
    – Ask Questions Consult with your plastic surgeon and discuss your full medical history to determine the most appropriate treatment.
    – Choose the right surgeon

    SAVING THOUSANDS…

    With the great prices and excellent exchange rates, you will save thousands from your surgery compared to at home. Typically procedures are around 50% of the price that you will be quoted at home, and for 2 or more procedures, savings can be up to 70%.

    You can take full advantage of affordable, highly quality medical care abroad, whilst combining it with a tropical, cultural, relaxing retreat. Malaysia has some of the most picturesque scenery in the world and is world famous for its endearing beauty.

  • 1st Steps and Your Treatment

    Be sure this is your decision and no one else’s. You are the only one who can decide. Know that you are able to voice any doubts and should not feel pushed in to a treatment.

    Find out exactly what is the best treatment/s and what techniques or methods the surgeons will use. You should have a very good idea of these procedures before you commit yourself to traveling to Malaysia.

    ____________________________________

    Decide how much time you can be away for and discuss this with your surgeon to make sure you have ample time for recovery, before flying home again.

    If you would like more support during your recovery, try to come with some one you are close too.

    Be flexible if there is a complication you may need to consider your family and work commitments, if you need to stay longer than initially expected. This is rare, but should be considered.

    Remain focused on giving yourself the best recovery possible. Healthcare and service is the number one priority before travelling to a destination just for a holiday.

    Do not be afraid to ask questions and be aware of the risks involved in your treatment. Ask your surgeon any concerns you may have.

    Essentially, the bottom line is to be 100% confident with the cosmetic procedure, medical centre, and surgeon you have chosen. If any time you feel that the people you are dealing with are not sympathetic or impatient with your questioning take this as signal that perhaps you might not be with the right provider. Remember it is your right to establish if you want to have a surgery or treatment and you are under no obligation to go through with a procedure.

    Beverly Wilshire Medical Centre has a good reputation to give you advice to help make an informed decision, including the right choice of a surgeon and also to understand the risks and arranging your itinerary and providing clear assessments and costs.

    Although the hospital can help you with travel plans, do not expect the surgeons to help you with individual travel plans as they will not be adept at organizing your logistics. So if you want to take some of the headache out of coordinating your accommodation, transfers, surgery and aftercare, then you would be talk to our team who can arrange this for you or make recommendations of where to stay and which hotels are most suitable for your recovery.

    It’s perfectly normal to be anxious prior to a major surgery or treatment, cosmetic or dental, whether at home or abroad. So it is important that you feel 100% safe and secure with your chosen destination for treatment.

    Do your research and feel confident before you book that you are going to be in good hands.

  • Cost Factors

    Ensure your finances are in order before you leave. If you are paying on card be sure your bank knows you are going abroad and give them the dates you will be in Malaysia. We advise you don’t take risks with debit cards, ideally take a Credit Card so you are covered if your cards are cloned or stolen. It is also not a good idea to carry large sums of cash. The safest way to make an electronic transfer to the medical centre before you leave.

    Bank transfers for local patients can be made to the bank account details below.

    Bank Name : CIMB Bank Berhad
    Account Name : Beverly Wilshire Medical Centre Sdn Bhd
    Account No : 8000818640
    Swift Code: CIBBMYKL
    Branches: CIMB Bank Menara Binjai, Ground Floor, Menara Binjai, No. 2, Jalan Binjai, 50450 Kuala Lumpur, Wilayah Persekutuan.

    Australian clients can make telegraphic transfers in Malaysian Ringgits through Ozforex or a local bank. New Zealand clients can go to NZforex or a local bank.

    Most clients find that the transfer rates with Forex are more economical.

    Please email your payment receipt 3 weeks before your scheduled surgery date to enquiries@beverlywilshiremedical.com


    Learn more about Mac Credit and OzForex:

    mac  ozforex

     

    Weighing up the costs

    How can the Hospital charge less for the same quality surgery?

    Living costs in Malaysia are a fraction of the cost compared to other western countries. Staff are paid local salaries and therefore the only items that cost the same are the drugs and consumables at the Medical Centre. This is the basis for the surgery costing up to 70% less.

    Malaysia is not expensive!

    4 & 5 Star Hotels in Kuala Lumpur or KL start from just US$150 room a day. The same standard of hotels in Thailand and Singapore will cost double even up to US$ 240 per night.

    AirAsia offer super low deals on flights to Malaysia. The national airline – Malaysian Airlines (MAS) – has regular direct flights from the UK, Australia and New Zealand.

    Shopping Kuala Lumpur offers fantastic value with sales offering up to 70% to 80% off at department stores and many of the luxury malls like Pavilion, Suria KLCC and Mid Valley Mega Mall. Peak sales are during local festivals times like Chinese New Year and Hari Raya especially.

    China town offers amazing local delights and cafes like the Peter Hoe shop, hidden above the popular stationary store, a real oasis, if you can find it – stock up on stylish home ware pieces or presents for friends and family at home. Not to mention amazing home made quiche and lovely salads for lunch.

    Further along JalanTun H S Lee Rills steak house and warehouse gallery in China town is a trendy café and gallery for a coffee and break from the hustle and bustle of china town market in Petaling Street.

  • Your Surgeon/Dentist

    Finding the right surgeon can be baffling, if you are not sure where to start, don’t worry we can help you. Although there are many qualified physicians practicing all over the world in excellent facilities, it can be difficult to verify physician training, or the standards of medical facilities and equipment. It is paramount that your surgeon is properly qualified and accredited for cosmetic surgery or dentistry to be practicing in Malaysia.

    YOUR PLASTIC SURGEON SHOULD:

    – Answer all of your questions thoroughly and clearly.
    – Ask about your thoughts to recommended treatment.
    – Offer alternatives, where appropriate, without pressuring you to consider unneeded or additional procedures.
    – Welcome questions about your procedure and his or her professional qualifications, experience, costs and payment policies.
    – Make clear the risks of surgery and possible outcomes.
    – Give you information about the procedure you want.
    – Leave the final decision to you.

  • Your Medical Centre

    At our medical centre we provide you with the very good nursing care to ensure your post op recovery is as comfortable as possible.

     

    Usually the country’s government holds the registration of private sector hospitals. The Ministry of Health in Malaysia along with the country’s Medical Council and/or associations, are also responsible for the registration of doctors.

    The Medical Council of Malaysia takes extreme care and precautions on providing registration to the medical community.

    The surgeons in Malaysia have at least 3 times more surgical experience than any other surgeons in the West. This is generally attributed to the stringent laws on surgeons of the west on the number of surgery that can perform in a year. Whereas the laws governing health care in Asian countries are more privatized and the competition to give the best quality health service to people at its height.

    SOME KEY FACTS ABOUT OUR CENTRE:

    • Will the operation take place in a private hospital?
      Beverly Wilshire is a private medical centre registered with the Ministry of Health Malaysia.
    • Do you use an outpatient clinic or a hospital?
      We provide facilities to be warded in our luxury suite or day care for minor surgeries
    • Do you have an intensive care unit in case of emergency?
      We have 2 dedicated high dependency unit (HDU).
    • What are the post operative infection rates?
      Our post op infection rate has been zero.

    LANGUAGE

    – English is widely spoken in Malaysia. The national language is Bahasa Malaysia, which translate to Malaysia Language (Malay). Since Malaysia is so diverse, there are also many other languages (Asian) and dialects spoken, with English being used fairly prevalently. Hokkien, Cantonese, Hakka, Teochew and Hainanese are the main Chinese dialects with Tamil, Telegu, Malayalam, Punjabi, Hindi, Gujerati and Urdu being the common India languages.
    – Our surgeons and anaesthetists, ward doctors are fluent in English and many have worked abroad and are very used to international clients.
    – Malaysian staff at the hospital, the front desk staff and nurses do speak and understand English, but may struggle with foreign accents – so be patient and speak slowly, try to use simpler English, if you feel you are not being understood. If you do need assistance at any time at the medical centre, you can contact our customer relations officers on the 9th floor services.
    – If you do need assistance at any time at the medical centre, you can contact our customer relations officers on the 9th floor.

  • What To Ask?

    What to expect during your consultation

    For our clients coming from aboard, we email a review for the client following a medical questionnaire and decide on the best treatments. Here the client also has good opportunity to learn about anything the surgeon requires you to do beforehand, such as lose weight or other recommendations prior to surgery related to smoking or medications.

    Pictures give an indication of the procedure area, but can’t always show exactly what may be required, so be prepared for the likelihood of additional or fewer treatments for combined surgeries at the face to face consultation with the surgeon. Also if the medical centre suspects you have not been truthful about your medical history, they may also decline your surgery booking.

    Ideally, you should plan your surgery a least a month in advance to in sure you have time to plan and follow any medical advice from the surgeon.

    After the initial enquiry phone call or email has been made, and a formal quote for treatment received, the next step is the consultation process when you arrive in Malaysia, to allow the client and surgeon make their final recommendations for procedure(s) requested. The medical centre will also issue their terms and conditions for your procedure, which you should be clear about, in order to know what is and is not included in their packages.

    The success and safety of your procedure depends very much on your complete candidness during your consultation. You’ll be asked a number of questions about your health, desires and lifestyle.

    BE PREPARED TO DISCUSS :

    – Why you want the surgery, your expectations and desired outcome
    – Medical conditions, drug allergies and medical treatments
    – Use of current medications, vitamins, herbal supplements, alcohol, tobacco and drugs
    – Previous surgeries
    – Family history

    YOUR SURGEON MAY ALSO :

    – Evaluate your general health status and any pre-existing health conditions or risk factors
    – Examine you, and may take detailed measurements of your size and shape, skin quality, specific to your request of procedure
    – Take photographs for your medical record, before and after
    – Discuss your options and recommend a course of treatment
    – Discuss likely outcomes of surgery and any risks or potential complications
    – Discuss the use of anaesthesia during your surgery

  • Setting Your Expectations

    All surgeries carry risk and there are no guarantees regarding the results of any procedure. This is also the case for cosmetic surgery; medicine is as much of an art as it is a science. That has the added factor that a person’s perception about their desired goals could be very different from the attainable goal. This is why it is so important for you to ask questions and match your expectations with the surgeons and to be open and honest with them.

    IMPROVING YOUR SELF-IMAGE WITH PLASTIC SURGERY…

    Each of us has a “self-image,” a perception of how we believe we look to others. People who are happy with their self-image are more likely to be self-confident, effective in work and social situations, and comfortable in their relationships. Those who are dissatisfied tend to be self-conscious, inhibited, and less effective in activities.

    Plastic surgery whether cosmetic or reconstructive – encourages and promotes a strong, positive self-image. Even a small change on the outside can create an extraordinary change on the inside, allowing an individual’s self-confidence to flourish. Because the changes resulting from plastic surgery are often dramatic and permanent, it’s important that you have a clear understanding of how surgery might make you feel long before a procedure is scheduled.

    APPROPRIATE CANDIDATES FOR SURGERY

    If you are considering plastic surgery, you must be honest with yourself.

    Exactly why do you want surgery?
    And, what are your goals for surgery-what do you expect plastic surgery to do for you? There are two categories of patients who are good candidates for surgery.

    1. Patients with a strong self-image, who are bothered by a physical characteristic that they’d like to improve or change. After surgery, these patients feel good about the results and maintain a positive image about them.
    2. Patients who have a physical defect or cosmetic flaw that has diminished their self-esteem over time. These patients may adjust rather slowly after surgery, as rebuilding confidence takes time. However, as they adjust, these patients’ self-image is strengthened, sometimes dramatically.

    It’s important to remember that plastic surgery can create both physical changes and changes in self-esteem.If you are seeking surgery with the hope of influencing a change in someone other than yourself, you might end up disappointed.It’s possible that friends and loved ones will respond positively to your change in appearance and self-confidence, however understand and accept that plastic surgery will not cause dramatic changes in people other than you.

    INAPPROPRIATE CANDIDATES FOR SURGERY

    Not everyone is an appropriate candidate for plastic surgery, despite physical indications which are ideal for any given procedure.

    Experienced plastic surgeons can usually identify troubled patients during a consultation. Sometimes, plastic surgeons will decline to operate on these individuals. Other times, they may recommend psychological counseling to ensure that the patient’s desire for an appearance change isn’t part of an emotional problem that no amount of surgery can fix. If your plastic surgeon recommends counseling for you, feel free to ask your surgeon how he or she expects the sessions to help you.

    1. Patients in crisis, such as those who are going through divorce, the death of a spouse, or the loss of a job. These patients may be seeking to achieve goals that cannot be obtained through an appearance change-goals that relate to overcoming crisis through an unrelated change in appearance is not the solution. Rather, a patient must first work through the crisis.
    2. Patients with unrealistic expectations, such as those who insist on having a celebrity’s nose, with the hope that they may acquire a celebrity lifestyle; patients who want to be restored to their original “perfection” following a severe accident or a serious illness; or patients who wish to find the youth of many decades past.
    3. Impossible-to-please patients, such as individuals who consult with surgeon after surgeon, seeking the answers they want to hear. These patients hope for a cure to a problem which is not primarily, or not at all physical.
    4. Patients who are obsessed with a very minor defect, and may believe that once their defect is fixed, life will be perfect. Born perfectionists may be suitable candidates for surgery, as long as they are realistic enough to understand that surgical results may not precisely match their goals.
    5. Patients who have a mental illness, and exhibit delusional or paranoid behaviour, may also be poor candidates for surgery. Surgery may be appropriate in these cases if it is determined that the patient’s goals for surgery are not related to the psychosis. In these cases, a plastic surgeon may work closely with the patient’s psychiatrist.

    GETTING THE SUPPORT YOU NEED

    It’s essential to have someone to help you, both physical and emotionally, during your recovery period. Even the most independent patient needs some emotional support after surgery. Remember, during the first week of recovery, you’ll have days when you’ll feel depressed and look swollen, bruised, and rather unpleasant. Be sure to select a support person who will be just that–supportive.

    COPING WITH POST-OPERATIVE DEPRESSION

    After surgery, most patients experience mild feelings of unhappiness. However, for an unlucky few, post-operative depression may be more severe. Post-surgery let downs usually set in about three days after surgery-at a point when you may be regaining some of your physical stamina, but your post-operative appearance has not yet begun to improve. In fact, some plastic surgeons call this condition “the Third-Day Blues.” It may last anywhere from a few days to several weeks. This emotional let down may be caused by stress, exhaustion, metabolic changes, or the frustration of waiting for results to appear.

    Depression may be especially stressful for patients undergoing staged procedures, who must cope with an unfinished “interval image” until the final stage of surgery is complete. Patients who are most vulnerable to depression are those who have a history of depression, or who were already somewhat depressed before surgery.

    Knowing what to expect in the post-operative period may help you cope better in the days following surgery. It’s helpful to remember that the depression usually lifts naturally within about a week. Brisk walks, light social activity, and small outings may help you shake the blues faster.

    HANDLING THE CRITICS

    Although cosmetic surgery is now much more socially acceptable be prepared for some surprised or disapproving glances from family or friends. You should be content with your surgery and how it makes you feel and look, always keep in mind if you are happy with the results then the procure was a success and be ready to answer why you did the surgery something like ‘I have done this for myself and I’m happy with the results’.

    [Source: www.plasticsurgeons.org]

  • The DON'TS

    So What Are The DON’Ts?

    – Don’t choose a country based solely on its tourist merits, without fully checking the reputation of the surgeons, dentists, clinics or medical centre
    – Don’t arrive in Malaysia expecting to be able to have a surgery. Usually there is a minimum of a month required in-between the initial review and surgery date, to allow time to stop medications and make lifestyle changes, like stop smoking for 2 months leading up to your procedure and for 2 months afterwards.
    – Don’t book a flight back too soon or on the day of discharge. You will need a week to 10 days for single procedures and up to 3 to 4 weeks stay for multiple procedures. Always follow your surgeon’s instructions and give your self time to recover.

  • Getting Ready for Your Treatment in Malaysia

    – Check that you have a valid passport. A minimum of 6 months validity is a prerequisite.
    – Check whether you will need a visa to visit the country, how long this lasts and whether you can get it upon arrival or if it should be pre-arranged. Malaysia provides most countries with a month (30 days) tourist visa on arrival and this visa is normally sufficient for your surgery and recovery period. Check www.imi.gov.my for your county’s visa requirements. The UK, New Zealand, Australia, America and most European countries are all valid for the FREE 30 day entry into Malaysia.
    – Make sure you take photocopies of your passport, visa and other documentation and keep them separate to your hand luggage and leave details of where you are going with someone at home.
    – Don’t forget to take the contact details of your next of kin who can be contacted in case of emergency.
    – Familiarize yourself with the culture and customs in Malaysia. Find out some of the local customs, religions and etiquettes, for example Malaysia is a Muslim country if visiting a mosque make sure you are wear long sleeved tops and covered legs.
    – It’s a good idea to purchase some local currency Malaysian Ringgit in advance and take either traveler’s cheques or credit cards, which can be used to withdraw money from local ATMs. Always inform your bank you are going abroad.
    – You should also consider personal safety, check the Foreign Office website for any risks that you should be made aware of or will need necessary vaccinations.
    – With major operations plan recreational activities such as diving, surfing, hiking, or taking a road trip before the procedure because time to relax and recover will be needed afterwards. It will be possible for you to make short trips to Penang Island or the south of Malaysia to Melacca, after your surgery, but depending on your treatment you will not be able to sun bathe or swim. Always inform your surgeon at the post operative checks, if you are planning to go on a trip and take their advice before going anywhere.

    USEFUL RESOURCES:

    Malaysia Tourism
    Kuala Lumpur International Airport

    INTERNATIONAL AIRLINES

    Air Asia
    Air Astana
    Air Bagan
    Air China
    Air India Express
    Air Koryo
    Air Mauritius
    Air Niugini
    Air Zimbabwe
    Bangkok Airways (PG)
    Biman Bangladesh
    Cargolux
    Cathay Pacific
    Cebu Pacific
    China Airlines
    China Eastern
    China Southern
    Egypt Air
    Emirates Airlines
    Etihad Airways
    Eva Airways
    FireFly
    Garuda Indonesia
    Gulf Air
    Iran Air
    Japan Airlines
    Malaysian Airlines MAS
    Singapore Airlines

  • Help and Advice

    If Something Goes Wrong

     

    All operations carry a risk even though, it is hoped and the majority of all medical, dental, or cosmetic procedures will go to plan, it is wise to exercise some caution.

    Plan the recovery period properly and try to anticipate any possible complications. Allow some flexibility to your schedule – just in case. Know what to expect from the guide you have researched about your procedure and do not be afraid to ask the doctor any concerns and explain what is normal and what is not for the days following the surgery.

    After an operation, occasionally complications may arise but postoperative problems will be treated during a patient’s stay in the medical centre.

    Depending on the procedure you may consider having your own follow up care with your local GP, if you do, it is important that:

    1. You have a good and reliable GP in place and
    2. You tell your GP that you are going abroad for treatment.

    Please contact Beverly Wilshire Medical Centre for any post operative questions that you may have. They are able to contact the surgeon again, should you have any apprehensions, just to make sure that healing is successful and to ensure any concerns are addressed.

    It is important to clarify what is in place in terms of complications and risks of infection before going ahead with the procedure as policies vary between providers. If infections or other problems do occur once back home you should get in touch with the surgeon, and follow their instructions.

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